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International Field Works
8600 International Field Works http://fieldworks.net/ A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development. Customer Management > Customer Support Aug 5, 2008

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Other links at Customer Management > Customer Support
Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
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Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
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A public wiki site dedicated to the ITIL approach to IT and customer support and management.
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Delivering telephony based customer relationship management solutions and project management.
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Offers help in maximizing the revenue and cost savings via remote service offerings.
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